June 8, 2010
I've thought of an excellent psychological stress test to tell who is likely to snap under pressure and who isn't:
Have the person you're screening try to get assistance either from AT&T or Qwest, either on-line or by phone. See how long it takes to turn the person into a screaming mess.
(I would flunk. Anybody who didn't should be deemed suitable for high-stress jobs or situations and hired ASAP.)